Terms and Conditions for House Clearance in Oxted
Introduction
Welcome to our House Clearance services in Oxted. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you agree to comply with and be bound by these terms.
Scope of Services
Service Description
Our house clearance service includes the removal of unwanted items, disposal of waste, and recycling where possible. We aim to provide a comprehensive and efficient service to meet your needs.
Service Availability
Services are available throughout Oxted and the surrounding areas. Scheduling is subject to availability and must be arranged in advance.
Exclusions
- Hazardous materials
- Items of significant historical value
- Perishable goods
Responsibilities of the Customer
Access to Property
The customer is responsible for providing clear access to the property for our team. This includes secure entry points and access to areas requiring clearance.
Removal of Valuables
Customers must remove all personal valuables prior to clearance. We are not responsible for any items left behind.
Accurate Information
Customers must provide accurate information regarding the items to be cleared to ensure an efficient service.
Payment Terms
Pricing
Our pricing is based on the volume of items to be cleared and the complexity of the job. A detailed quote will be provided prior to service commencement.
Payment Methods
We accept various payment methods including cash, credit/debit cards, and bank transfers. Payment is due upon completion of the service unless otherwise agreed.
Additional Charges
Additional charges may apply for services not included in the initial quote, such as emergency clearances or disposal of hazardous materials.
Cancellation Policy
Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee equivalent to the initial service charge.
Legal Considerations
Liability and Insurance
We carry insurance to cover any accidental damage during the clearance process. However, we are not liable for pre-existing damages or issues beyond our control.
Privacy Policy
All personal information provided to us is handled in accordance with data protection laws. We ensure confidentiality and do not share your information with third parties without consent.
Dispute Resolution
Governing Law
These Terms and Conditions are governed by the laws of England. Any disputes arising from these terms will be settled in the appropriate jurisdiction.
Amendments to Terms and Conditions
We reserve the right to update or modify these terms at any time. Customers will be notified of any significant changes.
Customer Obligations
Customers must ensure that all items to be cleared are ready for removal at the agreed time. We are not responsible for delays caused by unpreparedness.
Environmental Responsibility
We are committed to environmentally responsible clearance. Items are sorted for recycling, donation, or proper disposal in compliance with local regulations.
Force Majeure
We are not liable for any failure to perform our obligations due to events beyond our control, including natural disasters, strikes, or other unforeseen circumstances.
Termination
Either party may terminate the agreement with written notice if the other party breaches any of the Terms and Conditions.
Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the customer and us regarding house clearance services in Oxted.