Privacy Policy - House Clearance Oxted

Welcome to House Clearance Oxted. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Identification Information: Name, address, email address, phone number.
Transaction Details: Payment information, service history.
Technical Data: IP address, browser type, operating system.
Usage Data: Pages visited, time spent on our website.

How We Use Your Information

Your information is used to enhance your experience and improve our services. Specifically, we use your data to:

Provide Services: Facilitate house clearance services efficiently.
Communicate: Respond to inquiries and send service updates.
Improve Our Offerings: Analyze usage to enhance our website and services.
Marketing: Send promotional materials, if you've opted in.

Data Protection and Security

We take data protection seriously. Our security measures include:

Encryption: Protecting data during transmission.
Access Controls: Limiting data access to authorized personnel.
Regular Audits: Ensuring compliance with data protection laws.
Secure Storage: Safeguarding data from unauthorized access.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic
Provide personalized content

You can disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with trusted partners who assist us in delivering our services, under strict confidentiality agreements.

Users' Rights

You have the right to:

Access: Obtain a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Limit the processing of your data.
Data Portability: Receive your data in a structured format for transfer.
Objection: Object to data processing based on our legitimate interests.

To exercise these rights, please contact us using the methods outlined in this policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You've given clear consent for us to process your personal data.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: Compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services.

International Data Transfers

Your data may be transferred to and maintained on servers located outside your country. We ensure that any international transfers are compliant with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Your Consent

By using our services, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.

Conclusion

Protecting your privacy is paramount to us at House Clearance Oxted. We are dedicated to ensuring that your personal information is handled with the utmost care and in compliance with relevant data protection laws.